Support Tickets
Manage customer support requests
Support ticket management requires integration with your helpdesk system (e.g., Zendesk, Intercom). Configure in Settings > Integrations.
12
Open Tickets
8
In Progress
15
Resolved Today
2.4h
Avg Response Time
Tickets
Example tickets showing what this view looks like when connected
| Ticket ID | Subject | Requester | Priority | Status | Created | Actions |
|---|---|---|---|---|---|---|
| #1234 | Unable to process payment for booking | maria.ionescu@email.com | High | Open | 2026-03-15 13:45 | |
| #1233 | Business profile not showing in search results | salon.elegance@email.com | High | In Progress | 2026-03-15 11:20 | |
| #1232 | Request to change business category | beauty.studio@email.com | Medium | In Progress | 2026-03-15 09:15 | |
| #1231 | Cannot upload business photos | spa.relax@email.com | Medium | Open | 2026-03-14 16:30 | |
| #1230 | How to set up staff availability | nail.art@email.com | Low | Resolved | 2026-03-14 14:10 |